Cocheco Eye Care: Optometrist / Eye Doctor in Dover, NH
Optometry • Dover, NH
Ratings by platform
- Yahoo Local: 5.0/5.0 (8)
- Facebook: 100% recommended (20)
- TrustReviewers.com: 4.4/5.0 (64)
What patients say
Patients praise
- Thorough and professional eye examinations by doctors, specifically Dr. Frangos
- Friendly and efficient office staff (mentioned in various positive reviews)
- Helpfulness with minor repairs (e.g., fixing glasses) at no cost
- Positive experiences with specialized optician services
Common complaints
- Difficulties reaching staff via phone or email for scheduling or follow-up
- Concerns regarding insurance billing errors and communication clarity
- Reports of blunt or unhelpful customer service interactions
- Waiting times for appointments or product orders (e.g., glasses)
In patients' words
"Outstanding office staff, friendly and efficient and Dr. James Frangos is top notch, I was very impressed with him; he did a very thorough eye exam on me and explained every thing."
— Ken C., Yelp/MapQuest"While the dr I see is fine, the staffing leaves plenty to be desired... This place fails to return calls or emails. Ever."
— Amanda Curry, LocalityBizMore clinics in Dover
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