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Copper Queen

Urgent Care • Douglas, AZ

★★★★★4.8/53,560 reviews across 2 platforms

Ratings by platform

  • Coffee Regional First Care: 4.8/5 (3,371 reviews)
  • AllSet Urgent Care South Douglas: 4.8/5 (189 reviews)

What patients say

Patients praise

  • Efficient and quick service in urgent care settings
  • Friendly, helpful, and attentive staff at many clinics
  • Easy online appointment scheduling and check-in processes
  • Clean and professional facilities

Common complaints

  • Longer wait times for admissions in hospitals
  • Specific complaints about painful diagnostic procedures like COVID-19 tests
  • Negative interactions with some front-desk or nursing staff in certain locations
  • Reports of impersonal care in some clinics

In patients' words

"Patients often don't receive help when they request it. Nurses often fail to communicate."

— Wellstar Douglas Hospital patient feedback summary

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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