Neurosurgery | Bighorn Medical Center
Neurosurgery • Douglas, WY
Ratings by platform
- Birdeye (Bighorn Medical Center, Cody): 4.4 out of 5 stars (14 reviews)
- Birdeye (Douglas Medical Clinic): 3.1 out of 5 stars (10 reviews)
- Healthgrades (Memorial Hospital of Converse County): 75% recommended
- U.S. News & World Report (Memorial Hospital of Converse County): 4-5 out of 5 stars in various communication and satisfaction categories
What patients say
Patients praise
- Patients reported feeling heard, understood, and treated with kindness by some medical staff
- Professional and helpful care noted by many patients, particularly regarding surgical outcomes
- High satisfaction ratings for doctor/nurse communication at Memorial Hospital of Converse County
- Access to specialized neurosurgical care close to home in rural areas
Common complaints
- Reports of rude or dismissive staff and physician bedside manner
- Concerns regarding insufficient time spent with patients during appointments
- Frustration with the resolution of patient complaints
In patients' words
"I recently had neck surgery. The staff and everyone involved were great. They answered all my questions and took care of everything."
— Birdeye Review for Bighorn Medical Center"Husband had a back injection and Dr. Poff was really rough and rude. After he was done my husband asked since the injections aren't working what is the probability of back surgery. He was told if he can't do a desk job then he would not get back surgery."
— Birdeye Review for Bighorn Medical Center"I have never been so humiliated by a medical professional in my life!"
— Birdeye Review for Douglas Medical ClinicMore clinics in Douglas
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