Expert Neurosurgery Services - Memorial Hospital of Converse County
Neurosurgery • Douglas, WY
Ratings by platform
- HCAHPS/Medicare Care Compare: patient survey ratings range between 3 to 4 out of 5 stars across various HCAHPS categories (varies by specific HCAHPS category reporting volumes)
What patients say
Patients praise
- strong performance in patient experience, including nurse and doctor communication, staff responsiveness, and quietness
- favorable ratings in areas such as patient recommendation and overall care transitions
- comprehensive neurological and neurosurgical services available through specialized providers
Common complaints
- occasional documentation issues in medical records
- mixed reports regarding discharge information and communication with patients regarding post-discharge care
In patients' words
"Dr. Grua was great, listened to my concerns, explained the situation and options and answered my questions. Everyone was pleasant and informative."
— Healthgrades reviewMore clinics in Douglas
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