General Surgery | Lander & Riverton, WY - SageWest Health Care
General Surgery • Douglas, WY
Ratings by platform
- SageWest Health Care Provider Website: 4.8/5 (23 ratings) (23)
- TrustReviewers.com: 3.7/5 (7)
- Vivian Health (Riverton): 3.2/5 (9)
- Vivian Health (Lander): 3.9/5 (11)
- Google Ratings (via various aggregators): 3.0/5 to 3.1/5 (~81-85)
- Hospital Overall Rating (HCAHPS related): 1/5 (N/A)
What patients say
Patients praise
- high ratings for specific general surgeons such as Dr. Benjamin Roose and Dr. Claude Minor
- some patients report staff as kind, uplifting, and helpful during procedures like C-sections or kidney stone treatment
- many patients appreciate clear, understandable communication from physicians
- positive feedback regarding physician bedside manner
Common complaints
- reports of staff being rude or uncaring
- low HCAHPS patient experience survey scores
- concerns regarding discharge communication and recovery information
- lower hospital overall ratings compared to some benchmarks
In patients' words
"He listened to me... He took his time with me and explained to me in terms I understood. He has very good bedside manners."
— Patient review for Dr. Benjamin Roose (General Surgeon)"Had my baby boy there. My girlfriend had to get a C-section and the staff was very kind, uplifting and overall very helpful throughout the entire procedure."
— Patient review for SageWest Lander"This hospital used to be the best around. Now that sagewest took over the staff is rude and un caring."
— Patient review for SageWest LanderMore clinics in Douglas
Banner Health Clinic - Douglas General Surgery
Patients praise: positive performance scores for electronic access to health records · solid CMS MIPS quality score of 79.4 out of 100.
Douglasville, GA - Piedmont Urgent Care
Patients praise: friendly, courteous, and professional staff · efficient and quick service, especially with online scheduling.
Comparing your options?
Browse other clinics in Douglas, or filter by state and specialty to compare patient ratings.