Douglas – Behavioral Health Clinic - Tucson
Behavioral Health • Douglas, AZ
Ratings by platform
- Birdeye (Sonora Behavioral Health Hospital): 2.2 out of 5 (396 reviews)
- Birdeye (Palo Verde Behavioral Health): 2.6 out of 5 (255 reviews)
- Birdeye (Pusch Ridge Behavioral Health): 3.4 out of 5 (13 reviews)
- Rehab.com (Pinal Hispanic Substance Abuse Counseling): 4.6 out of 5 (11 reviews)
What patients say
Patients praise
- Helpful and compassionate staff in some instances
- Personalized treatment plans
- Availability of diverse outpatient services
Common complaints
- Long wait times and delayed discharges
- Poor communication and lack of responsiveness
- Disorganized administration and lack of empathy
- Concerns regarding staff behavior and treatment quality
In patients' words
"If I could give zero stars I would. This facility should be closed... The admin staff showed zero empathy, zero accountability, and left us in the cold!"
— Birdeye user review (Sonora Behavioral Health Hospital)"Very unorganized. You have to ask about visitation, phone numbers to call patient and it took two days of constant calling before I could talk to a nurse."
— Birdeye user review (Palo Verde Behavioral Health)More clinics in Douglas
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Patients praise: Some patients reported feeling respected and receiving good care over long periods.
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Patients praise: friendly, courteous, and professional staff · efficient and quick service, especially with online scheduling.
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