Women's Health - Pratt Regional Medical Center
Women's Health Clinic • Dodge City, KS
Ratings by platform
- Birdeye (Emergency Room): 4.5 stars (217 reviews)
- MedicalRecords.com: 3.4 (26 reviews)
- US News (recommendation measure): 92% willing to recommend
- Leapfrog Group (Experience measures): Top Box Scores: Facilities/staff 98%, Communication 91%, Overall rating 87%, Recommend 88%
- Momentary (CMS HCAHPS-based summary): 5 out of 5 overall star rating (341 completed patient surveys)
What patients say
Patients praise
- Positive comments about friendly/helpful staff and cleanliness
- Strengths in nurse/doctor communication and being responsive to help (HCAHPS-based measures)
- Higher willingness to recommend and strong patient experience top-box scores (Leapfrog / HCAHPS summaries)
Common complaints
- Reports of very poor or “worst” care in the emergency department
- Concerns about understaffing/attentiveness and leaving patients dirty for extended periods
- Complaints about staff/providers not listening or not handling medication reactions appropriately; also paternalism and failure to own up to medical error (single review)
- Negative comments about overcharging/financial distress related to bills (single review)
In patients' words
"“Absolutely the worst care imaginable, I wouldn't come here again if my life depended on it.”"
— Birdeye - Pratt Regional Medical Center: Emergency Room review text"“The nursing staff were not able to be very attentive because they are super understaffed. He was left dirty for 16 hours…”"
— Birdeye - Pratt Regional Medical Center: Emergency Room review text"“It was extremely clean and well kept. All of the staff I encountered seemed friendly and helpful.”"
— MedicalRecords.com - patient review snippet"“One doctor caused a world of trouble by giving my mother a drug… The doctor would not withdraw the medication even though my mother had a very negative reaction to it…”"
— MedicalRecords.com - patient review snippet"“PRATT REGIONAL MEDICAL CENTER received 341 completed patient surveys… 78%… would definitely recommend… 81%… rating their experience as a 9 or 10.”"
— Momentary Labs (CMS HCAHPS-based summary)More clinics in Dodge City
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