Dixon Rehabilitation & Health Care Center
Rehabilitation • Dixon, IL
Ratings by platform
- Centers for Medicare & Medicaid Services (CMS): 1 to 2 stars out of 5 (CMS Overall Rating) (7 substantiated complaints on record since 2023)
- Online aggregator platforms (e.g., Seniors.fyi, CareScout): 4.8 to 4.9 out of 5 stars (Approximately 38-62 reviews across aggregator sites)
What patients say
Patients praise
- Some staff members described as kind, knowledgeable, and compassionate
- Reports of a family-oriented and clean environment by some families and employees
- Proactive approach to addressing concerns through open discussion reported by some users
Common complaints
- Concerns over quality of care including pressure ulcer management and infection prevention
- Reports of billing issues and misunderstandings regarding rehabilitation services versus long-term care expectations
- History of substantiated complaints and federal fines totaling over $34,000
- Lower than average nurse staffing hours compared to national benchmarks
In patients' words
"Beware!!! If I could give zero stars i would have. This is NOT a Rehab place. My father was an amputee and all they did was 6 days of rehab... I do not ever recommend anyone going here for rehab!"
— CareScout reviewer"Hands down, one of the best nursing homes you can find! Staff are very knowledgeable and genuinely care about each resident... You can feel the family-like environment from the moment you walk in."
— CareScout reviewer/family memberMore clinics in Dixon
Dixon
Patients praise: thorough and attentive care · clear explanations of medical conditions and treatment options.
Accepting New Patients in the Sterling-Dixon Area
Patients praise: Highly professional and caring providers · Clear and thorough explanations of medical conditions and treatment options.
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