Lee County - Illinois Department of Healthcare and Family Services
Psychiatry • Dixon, IL
Ratings by platform
- Restaurantji (for IDHFS general office): 2.2/5 (15 reviews)
What patients say
Patients praise
- Some staff perceived as friendly and helpful by specific patients
- Some long-term patients report satisfaction with continuity of care
Common complaints
- Difficulty reaching staff via phone or getting timely callbacks
- Reports of rude, unprofessional, or impatient reception staff
- Concerns regarding diagnostic accuracy and patient communication
- General frustration with bureaucratic processes and perceived lack of urgency
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