Shopko Optical
Ophthalmology • Dixon, IL
Ratings by platform
- Optix-now: 2.0/5 (1 review)
What patients say
Patients praise
- professional and quality eye exams
- helpful and personalized staff assistance for some customers
- convenient location and comprehensive eye care services
- welcoming environment
Common complaints
- long wait times for staff assistance
- issues with product quality and durability of frames
- difficulties regarding billing and access to medical records/prescriptions
- poor customer service interactions
In patients' words
"Samantha comes over to help and just pulls out frames and says what looks good and doesn't. It takes 3 weeks. Samantha is the best! Highly recommend."
— Yelp reviewMore clinics in Dixon
Dixon Vision Center
Patients praise: high overall patient satisfaction scores for the broader CGH Medical Center system · praise for knowledgeable and professional medical and physical therapy staff.
Shopko Optical
Patients praise: thorough and attentive care · clear explanations of medical conditions and treatment options.
OSF HealthCare
Patients praise: Highly professional and caring providers · Clear and thorough explanations of medical conditions and treatment options.
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