CGH Medical Center - Discover Dixon
Neurology • Dixon, IL
Ratings by platform
- Ratings.MD: 4.9 out of 5 stars (based on 78 verified ratings) (78 ratings, 75 comments)
- Healthgrades: 70% patient recommendation rate (9 or 10 rating) (Based on HCAHPS data)
- Illinois Hospital Report Card: 66% of patients highly satisfied (on a 0-10 scale) (Based on Illinois Hospital Report Card (Q3 2022 - Q2 2023))
What patients say
Patients praise
- Compassionate, professional, and knowledgeable medical staff
- Thorough explanations of treatment plans and conditions
- Timely and efficient appointment scheduling for many patients
- High levels of patient satisfaction with care received from specific doctors and physical therapy departments
Common complaints
- Inpatient waiting area staff overheard speaking poorly about a patient
- Reception staff in rheumatology described as impatient, rude, and dismissive
- Administrative issues regarding appointment scheduling
In patients' words
"I had a total knee replacement and afterwards I needed to go to physical therapy and I found this facility very friendly very professional and without a doubt the most professional Physical Therapy facility I've ever been to."
— Ratings.MD Verified Review"The doctors themselves are both capable and knowledgeable, but the reception staff for rheumatology are impatient, rude, and tend to talk over their patients."
— LocalityBiz Patient ReviewMore clinics in Dixon
Dixon
Patients praise: thorough and attentive care · clear explanations of medical conditions and treatment options.
Accepting New Patients in the Sterling-Dixon Area
Patients praise: Highly professional and caring providers · Clear and thorough explanations of medical conditions and treatment options.
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