OSF Saint Katharine - Internal Medicine in Dixon - OSF HealthCare
Internal Medicine • Dixon, IL
Ratings by platform
- Birdeye: 1.7/5 stars (40 reviews (for OSF Saint Katharine Medical Center))
- Birdeye: 3.5/5 stars (8 reviews (for Behavioral Health))
- Illinois Hospital Report Card / U.S. News: Varies by metrics (e.g., 67% highly satisfied for hospital inpatients) (Based on standardized HCAHPS surveys)
What patients say
Patients praise
- Helpful staff in some departments
Common complaints
- Difficulty reaching staff by phone
- Long response times to voicemails
- Challenges obtaining medication refills
- Perception of lack of care or incompetence by some staff members
In patients' words
"Nobody EVER answers the phone so you are left to leave a voicemail that takes usually days for them to get back to you. I’ve never experienced anything like this at previous places."
— Birdeye review for Behavioral Health"My mom passed from cancer I admitted my self to rest they were very helpful thanks to all staff members I love you all"
— Birdeye review for Behavioral HealthMore clinics in Dixon
Dixon
Patients praise: thorough and attentive care · clear explanations of medical conditions and treatment options.
Accepting New Patients in the Sterling-Dixon Area
Patients praise: Highly professional and caring providers · Clear and thorough explanations of medical conditions and treatment options.
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