Serenity Hospice & Home - Discover Dixon
Hospice • Dixon, IL
Ratings by platform
- Facebook and Medicare/CMS CMS: Five-star rating from the Centers for Medicare & Medicaid Services (CMS) (37 reviews on Facebook (94% recommend))
- Yelp and Hospice Analytics: Hospice Analytics Quality Ranking Score of 86/100 (Multiple reviews on Yelp)
What patients say
Patients praise
- Five-star CMS rating for quality of care.
- High recommendations on social media platforms.
- Compassionate, high-quality, and clean facility noted in reviews.
- Helpful and caring staff.
- Availability of comfortable, home-like amenities for families.
Common complaints
- The hospice is subject to a zero-point fraud penalty in some quality ranking metrics, though this does not necessarily reflect direct patient complaints or negative experiences.
In patients' words
"A long time friend was there. The staff was very nice. The rooms were very nice and little room off the patients room for a family member to stay."
— Yelp review"This facility was warm, beautiful, extremely clean, updated and very accommodating for visitors. Murphy beds in the patient's rooms, separate showers for..."
— Yelp reviewMore clinics in Dixon
Dixon
Patients praise: thorough and attentive care · clear explanations of medical conditions and treatment options.
Accepting New Patients in the Sterling-Dixon Area
Patients praise: Highly professional and caring providers · Clear and thorough explanations of medical conditions and treatment options.
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