CGH Dixon Medical Center
Family Medicine • Dixon, IL
Ratings by platform
- U.S. News & World Report: 3 out of 5 stars (Patient Experience Score)
- Healthgrades: 70% (patients who would recommend)
What patients say
Patients praise
- Physicians described as knowledgeable, capable, and compassionate
- Nursing and radiology staff praised for being kind and helpful
- Positive experiences with blood draw/laboratory services
- High percentage (approx 70-89%) of patients willing to recommend the medical center
Common complaints
- Impatient and rude behavior from reception staff (specifically in rheumatology)
- Staff discussing patients poorly in waiting areas where they can be overheard
- Frustration regarding requirements for in-person office visits for normal test results
In patients' words
"The doctors themselves are both capable and knowledgeable, but the reception staff for rheumatology are impatient, rude, and tend to talk over their patients."
— localitybiz.com review"They always get my blood work done quickly and painlessly and the staff is always kind and personable as well."
— CGH Communique (patient testimonial)More clinics in Dixon
Accepting New Patients in the Sterling-Dixon Area
Patients praise: Highly professional and caring providers · Clear and thorough explanations of medical conditions and treatment options.
CGH Medical Center
Patients praise: High praise for the compassion, professionalism, and thoroughness of individual doctors and medical staff · Positive feedback on physical therapy services and treatment efficacy for conditions like vertigo.
Dixon
Patients praise: thorough and attentive care · clear explanations of medical conditions and treatment options.
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