Don't Have A Doctor? | City of Detroit
Primary Care • Detroit, MI
Ratings by platform
- Birdeye (Oak Street Health Rosedale Park): 4.5/5 (152 reviews)
- Birdeye (Wayne Health Detroit Mack Health Center): 4/5 (43 reviews)
- Healthgrades (Dr. Hassan Saghir): 5/5 (4 reviews)
What patients say
Patients praise
- Dedicated and caring staff who build rapport with patients
- Mobile health units effectively reaching residents in their neighborhoods
- Helpful community health worker programs for chronic disease management
- Convenience of on-site pharmacies in some clinics
- Providers who listen thoroughly and avoid rushing appointments
Common complaints
- Transportation barriers and lack of personal vehicle access impede timely care access
- Long wait times at some clinics
- Reports of dismissive, judgmental, or poor bedside manner from some staff members
- Concerns regarding clinic environment and staff professionalism in specific facilities
In patients' words
"She makes you feel comfortable about talking about everything. We’d get to talking about my garden, and it just rolled into everything I was doing with my health."
— Patient regarding community health worker program"Accessing health care – doctors’ appointments, the pharmacy or the ER – in a city and region that relies heavily on personal vehicles and invests far less in public transit than comparable cities, is an ongoing dilemma for Detroiters."
— USC Center for Health Journalism report"Very bad experience, I took my mom to an appointment and it was horrible. The attitude of the nurses is terrible... You can't work with patients and act like you hate people and don't want the job you have!"
— Patient review on BirdeyeMore clinics in Detroit
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