Family Medicine | Henry Ford Health - Detroit, MI
Family Medicine • Detroit, MI
Ratings by platform
- Henry Ford Health Physician Directory (William Childs, DO): 4.9 / 5 (154 ratings)
- Henry Ford Health Physician Directory (Fang Shi, MD): 4.8 / 5 (294 ratings)
- Medicare/HCAHPS (Henry Ford Health Hospital): 3 / 5 stars (1,080 patients (HCAHPS))
What patients say
Patients praise
- High average ratings for individual family medicine physicians (often 4.7-4.9 out of 5 stars)
- Many patients report positive interactions with nurses and doctors
- Some hospital facilities described as clean and updated
Common complaints
- Difficulties navigating the phone system
- Long wait times for appointments and care
- Concerns regarding billing transparency and practices
- Complaints about communication with staff and physicians during hospital stays
- Some reports of cleanliness issues in hospital facilities
In patients' words
"The physicians and especially nurses and clinic staff are great. BUT, you might never be able to get there as the phone system, and very very annoying ..."
— Trustpilot"Henry Ford has unfair billing practices - I made an appointment to be seen at Pain Clinic - was told visit would be $125, which I paid prior to being seen. I received a bill for $343 no explanation for charges..."
— TrustpilotMore clinics in Detroit
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