Dental Offices - Covenant Community Care in Detroit
Dental • Detroit, MI
Ratings by platform
- TopRankDental: 7 out of 10 (2 reviews listed (site-specific))
- LocalityBiz: Mixed ratings across individual comments (ranging from 5 stars to 1 star) (Not explicitly stated (multiple comments))
What patients say
Patients praise
- High praise for the clinical skills, professionalism, and care provided by dentists and hygienists
- Appreciation for the clinic's mission, sliding-scale payment options, and accessibility for low-income or underinsured patients
- Welcoming environment and effective care when appointments are successfully secured
Common complaints
- Significant difficulties with phone communication and long hold times
- Frustrating and repetitive scheduling challenges for dental appointments
- Complaints regarding unprofessional, rude, or dismissive front desk and administrative staff
- Issues with follow-up, administrative delays, and office organization
In patients' words
"Dr. Catherine PIaskowski and her entire team, at Covenant Community Care are definitely!, one of the best! full service dentistry's in Detroit."
— LocalityBiz user review"You wait all month to get appointments and then wait on hold for hours to be told they’re all booked and to call back next month to try again."
— LocalityBiz user review"Great dentists, horrible receptionists. I’ve been with covenant for years but the staff is continuously going downhill. Unable to find records, billing me incorrectly, gossiping at the front while patients are waiting to check in."
— LocalityBiz user reviewMore clinics in Detroit
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