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Hickory Trail Hospital

Psychiatry and Behavioral Health • DeSoto, TX

★★☆☆☆1.9/517 reviews across 2 platforms

Ratings by platform

  • Glassdoor: 1.9/5 (17 reviews)
  • Indeed (70 reviews)

What patients say

Patients praise

  • Opportunities for overtime pay for employees

Common complaints

  • Patient complaints regarding environment and noise levels
  • Reports of poor training and understaffing among employees
  • Documented deficiencies in hospital safety standards and patient care protocols
  • History of legal challenges concerning patient commitment procedures

In patients' words

"Screaming and yelling all night long."

— Yelp review

"Poor training, understaffed, employees are overworked."

— Indeed employee review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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