Concentra Urgent Care
Occupational Medicine • DeSoto, TX
Ratings by platform
- Better Business Bureau (BBB) for Concentra Health Services, Inc.: 1.57 out of 5 stars (based on 37 reviews) (37 customer reviews listed on the BBB profile for the corporate entity)
What patients say
Patients praise
- welcoming facility design mentioned by the provider
Common complaints
- misdiagnosis or inadequate medical assessment
- billing and payment issues, including overcharging and delayed refunds
- poor customer service and unhelpful staff/management
- lack of clear communication regarding medical procedures or results
- long wait times and general disorganization
In patients' words
"On a scale of 1--10 they definitely deserve a 0... the doctor at this location never used any medical equipment at all she only did a visual for an eye allergy."
— BBB Customer Review for Concentra Health Services, Inc."My experience at Concentra was beyond DISAPPOINTING; it was a direct threat to my livelihood. Despite PAYING OUT OF POCKET for my own service, I was subjected to blatant PATIENT PROFILING."
— BBB Customer Review for Concentra Health Services, Inc.More clinics in DeSoto
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