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Concentra

Occupational Medicine • DeSoto, TX

What patients say

Patients praise

  • welcoming facility design mentioned by the provider

Common complaints

  • billing and payment issues, including overcharging and delayed refunds
  • poor customer service and unhelpful staff/management
  • lack of clear communication regarding medical procedures or results
  • long wait times and general disorganization

In patients' words

"On a scale of 1--10 they definitely deserve a 0... the doctor at this location never used any medical equipment at all she only did a visual for an eye allergy."

— BBB Customer Review for Concentra Health Services, Inc.

"My experience at Concentra was beyond DISAPPOINTING; it was a direct threat to my livelihood. Despite PAYING OUT OF POCKET for my own service, I was subjected to blatant PATIENT PROFILING."

— BBB Customer Review for Concentra Health Services, Inc.

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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