ENT Specialists of the Rockies
Otolaryngology (ENT) • Denver, CO
Ratings by platform
- Birdeye: 4.7/5 (670 reviews)
- Yahoo Local: 4.0/5 (111 reviews)
- Practice Website: 4.6/5 (2,528 reviews)
What patients say
Patients praise
- Friendly and professional staff and doctors
- Thorough and attentive care providers who listen to patient concerns
- Efficient and timely office visits
- Good follow-up and prompt service for prescriptions and procedures
Common complaints
- Unexpected billing costs for procedures like endoscopies
- Lack of clear communication regarding potential additional charges for procedures
- Occasional issues with administrative staff or surgery schedulers being unhelpful
In patients' words
"Friendly professional folks. The staff and Dr listened to my issue. They even made sure to look at my chart for any previous visits, etc. The prescription was promptly sent to the pharmacy for my..."
— Yahoo Local review by Mike L."Basically, he took a little scope and looked up my nose for about 30 seconds. When I received my EOB for the visit, I noticed I was billed $500 for a Nasal surgery (aka endoscopy)... I wasn't verbally warned that this could increase my the charges on my bill or told how much this would cost."
— LocalityBiz review"Today, I talked with Taylor, a scheduler and she went above and beyond to help me figure out the process. She was kind to me and patient with my plethora of questions. Give this person a raise!!!"
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