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Behavioral HealthDel City, OK

★★☆☆☆2.0/5101 reviews across 3 platforms

Ratings by platform

  • Birdeye (Norman Crisis Unit): 1.9 out of 5 stars (90 reviews)
  • Rehab.com (Elk City Office): 2.88 out of 5 stars (8 reviews)
  • ProjectKnow.com (Main Office): 3.7 out of 5 stars (3 reviews)

What patients say

Patients praise

  • some individual therapists noted as helpful or caring

Common complaints

  • scheduling and appointment cancellation issues
  • unprofessional or poorly trained front desk staff
  • disorganized administrative processes
  • perceived lack of compassion or care from staff
  • long wait times
  • concerns regarding privacy and confidentiality of records
  • overcrowded facilities

In patients' words

"I began reading it, thinking it was a made up example of the next form I had to fill out. I see it was signed today and realized that what I had just read was real. It had contact info, addresses, and very distressing mental health info... I've decided to not continue going here just because of that."

LocalityBiz user review

"The people who work here all have different answers for everything no one is on the same page. One of the front desk ladys always on her cell phone when i go in.They all have different answers for everything it's very annoying and super inconvenient!"

Rehab.com user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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