Spex Expressions: Eye Doctor in DeKalb & Sycamore, IL
Optometry • DeKalb, IL
Ratings by platform
- Birdeye: 4.8/5 (637 reviews)
- BestProsInTown: Not explicitly stated (aggregated) (137 reviews)
What patients say
Patients praise
- Thorough and conscientious eye exams by Dr. Frank
- Friendly and patient clinical staff members
- Appreciation for personalized care and clear explanations of eye health status
- Comfortable, unhurried atmosphere for eyewear selection
Common complaints
- Dissatisfaction with office staff responsiveness and communication
- Reports of long wait times for glasses fulfillment
- Concerns regarding sales-focused interactions and high pressure to purchase glasses
In patients' words
"Dr. Frank seems to care about his patients, but his office staff needs an overhaul. Still waiting for 2 pair of glasses from over a month ago. ... Will never go back."
— Birdeye review"So thrilled to have an eye exam where I felt as if the time was put into the details and explained to the changes in my eyes. Karen was very helpful with picking my glasses and going over the pricing which I am very happy with."
— Spex Expressions website testimonialMore clinics in DeKalb
DeKalb Optometric: Vision Health Care in DeKalb, IL
Patients praise: High level of satisfaction with the doctors' professionalism, knowledge, and thoroughness during eye exams · Friendly and personable staff mentioned in many reviews.
Greater DeKalb County Allergy and Immunology Team
Patients praise: Exceptional clinical skills · Patient-centered approach.
Magnetic Resonance Imaging (MRI) - XCEL Orthopedics
Patients praise: thorough and clear communication from physicians · supportive, caring, and welcoming staff.
Northwestern Medicine Cardiology DeKalb
Patients praise: Cardiologists are frequently described as professional, kind, knowledgeable, and thorough. · Patients often report high satisfaction with the bedside manner and communication skills of individual doctors..
Meet the Greater DeKalb County Dermatology Team
Patients praise: Expertise of specific dermatologists is highly regarded · Appreciation for thorough explanations and personalized attention.
Kishwaukee Cardiology Associates, Ltd. - Dr. Jagdish Patel ...
Patients praise: Excellent bedside manner · Knowledgeable and explains conditions clearly.
Comparing your options?
Browse other Optometry clinics, or filter by state and specialty to compare patient ratings.