DeKalb Optometric: Vision Health Care in DeKalb, IL
Optometry • DeKalb, IL
Ratings by platform
- Aggregated platforms: 4.8/5 (Approximately 936 to 977 aggregated reviews)
What patients say
Patients praise
- High level of satisfaction with the doctors' professionalism, knowledge, and thoroughness during eye exams
- Friendly and personable staff mentioned in many reviews
- Long-standing trusted reputation in the community
- Accommodating nature regarding urgent needs, such as contact lens replacements
Common complaints
- Occasional complaints regarding administrative staff and front-desk communication
- Some reports of challenges with billing and insurance processing
- Isolated instances of dissatisfaction with the frame selection process or lack of assistance in picking frames
- Occasional issues with the accuracy or fitting of prescription glasses requiring re-exams or remakes
In patients' words
"dr ebbesen gives a very through eye exam and carefully looks inside the eye for any developing problems. his focus is completely on you. i highly recommend dekalb optometric."
— NextAdAgency (Aggregated)"My exam was fine I have nothing to complain about there, however, they had terrible customer service while ordering my glasses."
— MapQuest (User Review)More clinics in DeKalb
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