Department of Obstetrics & Gynecology (OB/GYN)
Obstetrics & Gynecology • Dedham, MA
Ratings by platform
- Birdeye: 2.6 out of 5 stars (10 reviews)
- Vitals (Dr. Adriana V. Freeman): 4.4 out of 5 stars (20 ratings, 6 written reviews)
- Vitals (Dr. Sarah Ingham): 4.2 out of 5 stars (5 ratings, 1 written review)
- Birdeye (Dr. Adriana V. Faur): 2.3 out of 5 stars (3 reviews)
- Birdeye (Dedham Medical Associates overall): 3.4 out of 5 stars (125 reviews)
What patients say
Patients praise
- Individual doctors praised for being compassionate, caring, and skilled surgeons
- Helpful and informative interactions with specific staff members
- Positive outcomes for surgery and pregnancy/childbirth care
- Some patients express satisfaction with the medical expertise provided by certain physicians
Common complaints
- Inconsistent and rude front desk staff
- Difficulties with scheduling appointments and long wait times
- Patients feeling like "a number" or a source of revenue rather than valued individuals
- Perceived lack of care and responsiveness to medical concerns
- Issues with provider continuity, being seen by different doctors at each visit
In patients' words
"I had numerous issues with this practice. The front desk staff were consistently rude. Although I was assigned a primary doctor, I was seen by a different OB-GYN at nearly every visit. I never felt valued as a patient... only as a source of revenue."
— Birdeye review (Beth Israel OBGYN)"Dr Freeman is the most caring and compassionate doctor I have worked with. She was with me through a very traumatic incident and did not leave my side once. She also delivered both of my boys. Quality of care is above and beyond."
— Vitals review (Dr. Adriana V. Freeman)"This firm has way too many patients. They forget to give care and get to the solution of someone’s problem. They want to make sure to bill your insurance and keep scheduling appts. As many as possible."
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