Dedham | Adult Primary Care | Pediatrics - Atrius Health
Gastroenterology • Dedham, MA
Ratings by platform
- NutriFinder: 2.8/5 (77 reviews)
- Better Business Bureau: 1.07/5 (composite for Atrius Health Inc.)
What patients say
Patients praise
- Convenient location and easy accessibility
- Instances of helpful and kind staff (reception/administrative) in specific cases
- Some patients appreciate individual surgeons or providers
Common complaints
- Poor administrative management (appointment scheduling issues, cancellations without notice, long wait times)
- Difficulty reaching staff and lack of responsiveness to messages/requests
- Complaints regarding billing practices and accuracy
- Perceived lack of empathy or poor bedside manner from medical staff
- Frustration with pharmacy services and perceived incompetence in care delivery
In patients' words
"The administrative end of this practice is run extremely poorly. I have repeatedly been left on hold, messages and requests for medication renewals via the online portal have gone unanswered."
— NutriFinder Review"This firm has way too many patients. They forget to give care and get to the solution of someone’s problem. They want to make sure to bill your insurance and keep scheduling appts."
— LocalityBiz Review"Numerous doctors have no bedside manner. Skip over explained symptoms. This last time I went in for infection seen in tests. They said antibiotic not needed and refused to prescribe."
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