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Memorial Specialty Care General Surgery

Surgery • Decatur, IL

★★★★☆4.1/57 reviews across 2 platforms

Ratings by platform

  • WebMD Care (for Dr. George Liu): 4.0/5 (6 reviews)
  • Birdeye: 5/5 (1 review)

What patients say

Patients praise

  • Providers described as direct and attentive to patient anxiety.
  • Support staff praised for listening effectively.

Common complaints

  • Reports of unprofessional behavior by individual providers, such as being dismissive or making inappropriate comments.

In patients' words

"My first visit with doctor Lou was interesting. I was very anxious. And he took that into consideration when seeing me. I think he's very direct into the point. The first visit I Have to say was not what I thought it was going to be his nurse, Kathy, really Listen To what I had to say they make a good team."

— WebMD Care Review of Dr. George Liu

"He treated the actual problem well enough, but he is completely unprofessional. He made fun of my husbands body and of me. He was excessively dismissive of my ..."

— Healthgrades review of Dr. Albert Gilman IV

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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