Sports Medicine - Decatur Orthopedic Center (IL)
Sports Medicine • Decatur, IL
Ratings by platform
- Birdeye: 4.3 out of 5 stars (80 reviews)
- Yelp: 3.0 out of 5 stars (2 reviews)
What patients say
Patients praise
- Effective surgical outcomes and pain relief
- Professional, caring, and supportive medical staff
- Doctors described as compassionate, thorough, and good listeners
- Efficient and seamless care process
Common complaints
- Issues with administrative staff communication and soft skills
- Complaints regarding fees for certain services (e.g., paperwork)
In patients' words
"It’s so nice to have a surgeon that really cares about you,how you are feeling, whether or not you are in any kind of pain. I really feel that there is genuine care and concern!"
— Birdeye patient review"The whole experience was horrible! The office manager needs some additional training on soft skills such as communication and problem solving."
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