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Sleep Care | Memorial Health

Sleep Medicine • Decatur, IL

★★☆☆☆2.2/540 reviews across 1 platform

Ratings by platform

  • MedicalRecords.com: 2.2/5 (40 reviews)

What patients say

Patients praise

  • Some patients report positive interactions with staff when treated with mutual respect
  • Appreciation for specific departments, such as surgical waiting volunteers
  • Educational resources provided by the Dr. Clarence G. Glenn Sleep Center to simplify the sleep study process

Common complaints

  • Reports of rude or unhelpful staff in billing and clinical departments
  • Complaints regarding long wait times and administrative confusion
  • Concerns about understaffing and organizational chaos in the broader hospital system

In patients' words

"This hospital has the worse rude staff I have ever encountered, Terrible bedside manner. Inconsistencies in charting. Total chaos and confusion. Absolute mess."

— Yelp review of Decatur Memorial Hospital

"I’ve never had a bad experience with this hospital. I suspect that conducting oneself like a civilized human being goes a long way toward a good experience here. It’s like people in the medical field are actually human and deserving of common decency and respect."

— MedicalRecords.com review of Decatur Memorial Hospital

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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