Crossing Healthcare
Sexual Health Clinic • Decatur, IL
What patients say
Patients praise
- Some reviews describe staff as kind/caring and good customer service (MinuteClinic at CVS).
- Some reviews suggest convenience/efficient processes like appointment scheduling and helpful staff (MinuteClinic at CVS; Local MD Urgent Care—separate listing).
Common complaints
- Frequent complaints about long waits/being double-booked or delayed.
- Complaints about billing/charging issues and difficulty with refunds.
- Complaints about rude/unpleasant staff and lack of responsiveness to patient needs (including medication refill delays).
In patients' words
"“Convenient Urgent Care has an average rating of 2.1 from 36 reviews. The rating indicates that most customers are generally dissatisfied.”"
— Yelp brand page for Convenient Urgent Care"“Worst Emory office I have been to. Rude staff with no empathy for patients.”"
— LocalityBiz review for Emory Clinic at Decatur – Primary CareMore clinics in Decatur
VYBE Medical Spa
Patients praise: Professional, knowledgeable, and welcoming staff · High quality of results and services (including microblading, injectables, and facials).
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