Springfield Clinic Locations - Springfield Clinic Decatur
Primary Care • Decatur, IL
Ratings by platform
- Birdeye (Google reviews): 3.3 out of 5 stars (4 reviews)
- WebMD: Not specified (1 review)
What patients say
Patients praise
- Friendly and professional nursing staff reported by some patients
- Satisfactory primary care experiences reported in some feedback
Common complaints
- Billing and insurance coverage issues
- Staff members described as rude, snappy, or unprofessional
- Difficulties in patient access to care/being let go as a patient
In patients' words
"Everyone was very friendly and professional. My nurse Adrienne did a fantastic job!"
— Birdeye Review"The staff here are rude and very judgmental and often seems irritated... Hated everything about my visit."
— Birdeye Review"My elderly parents were recently let go as patients after they we told of Dr. Heim's impending retirement this April."
— WebMD ReviewMore clinics in Decatur
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