Family Medicine in Decatur, GA - Find a Doctor - Emory Healthcare
Primary Care • Decatur, GA
Ratings by platform
- Emory Healthcare Provider Page: 4.9/5 (500 reviews)
- Emory Healthcare Provider Page: 4.9/5 (255 reviews)
- Rehab.com/Google Reviews for Emory Decatur Hospital: 3.09/5 (1,528 reviews)
What patients say
Patients praise
- Physicians are widely described as professional, kind, thorough, and attentive to patient concerns
- Patients report feeling heard and appreciated during care interactions
- Strong bedside manner and effective communication regarding medical procedures and treatment plans
- Nursing and support staff often praised for being caring, professional, and helpful during hospital-based services
Common complaints
- Difficulty scheduling appointments, long wait times for visits, and slow appointment availability
- Administrative staff issues, including unreturned phone calls, difficulties with prescription renewals, and reported rudeness
- Issues with the patient portal, particularly regarding communication and prescription requests
- Concerns regarding limited appointment time with physicians
In patients' words
"What is the point of being a patient of this practice if you can’t get an appointment when you’re sick. Their new epic portal is an epic failure."
— LocalityBiz Review"Worst Emory office I have been to. Rude staff with no empathy for patients. Also dont abide by the hours I was provided by an Emory clinic to come here"
— LocalityBiz ReviewMore clinics in Decatur
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