SIU Medicine Dermatology | Decatur
Dermatology • Decatur, IL
Ratings by platform
- Birdeye (Google): 2.8 / 5 (19 reviews)
- Vitals (individual provider pages shown): 4.9 and 4.8 (provider ratings shown) (Not shown (site indicates “Be first to leave a review”))
What patients say
Patients praise
- Website positioning as patient-first experience
Common complaints
- Low overall rating and complaints about communication/phone call responsiveness
- Provider being dismissive/rude
- Scheduling issues and lack of follow-up communication
In patients' words
"“Horrible! You call about a prescription that was denied and patient is in severe need but they won't return a call or communicate what the next steps are!”"
— Birdeye review excerpt"“Just seen dr Jung, he's very dismissive… no excuse… very rude”"
— Birdeye review excerpt"“I have had so many issues with scheduling… I never received a follow up call”"
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