Claratel Behavioral Health
Behavioral Health • Decatur, GA
Ratings by platform
- BirdEye: 3.6/5 (68 reviews)
- Rehab.com: 3.56/5 (71 reviews)
What patients say
Patients praise
- Staff described as caring and genuinely interested in helping patients
- Availability of income-based fees described as manageable
Common complaints
- Difficulties with scheduling appointments and long wait times
- Instances of unresponsiveness or lack of follow-through by staff
- Reports of staff being perceived as rude, condescending, or impatient
- Concerns regarding the effectiveness of therapy or counselor responsiveness during crises
In patients' words
"Worst scheduling experience of my life... I was rescheduled, suddenly and without asking, 3 separate times. ... The front desk receptionists were helpful, but good god this place and its half ass clinicians is a trainwreck."
— LocalityBiz Review"I've been to a couple of other places and this is the first one I've come to where it seems like the staff are genuinely interested in helping you. The income-based fees are extremely manageable as well."
— LocalityBiz ReviewMore clinics in Decatur
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