AdventHealth Primary Care+ - DeLand, FL
Primary Care • De Land, FL
Ratings by platform
- Birdeye: 4.6/5 stars (3,671 reviews (for the broader AdventHealth DeLand facility))
- Healthgrades: Not specified (251 reviews)
What patients say
Patients praise
- Compassionate and empathetic care from specific providers and nurses
- Clear communication during physical examinations and procedures
- Convenience of onsite labs and extended availability
Common complaints
- Difficulties with billing and insurance coding errors
- Poor administrative communication and difficulty reaching the office by phone
- Issues with prescription fulfillment and lack of office responsiveness to pharmacies
- Perception of impersonal care or mismatch in medical philosophy
- Instances of unexpected, high charges for office visits
In patients' words
"Well turns out we get a $1000 bill for standard blood work... and i found out that they used the wrong medical code for the blood work. I tried for 2-3 months to get it corrected and the doctor and the medical team at advent health Deland refused to help correct the error."
— LocalityBiz user review"I had a knee injury... Dr. Rachel and Nurse Yolanda were wonderful in assisting me... They were very caring and empathetic of my situation. They made a bad situation much better!"
— Birdeye user review"I have tried calling the office multiple times and I have pressed every prompt... and NO one answers the phone I let it ring till it hangs up on you."
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