Advanced Dermatology and Cosmetic Surgery - Deland
Aesthetics • De Land, FL
Ratings by platform
- Official Website (N. Woodland Blvd location): 4.54/5 stars (99 reviews (official site))
- BestProsInTown: General positive reputation in aggregate directories (Over 200 combined reviews across multiple local directories)
What patients say
Patients praise
- Patients praise the competence and patience of providers like Dr. Steffes and Dr. McAskill
- Appreciation for thorough skin exams and clear explanations of treatments
- Professional and welcoming environment cited in some positive reviews
- Staff described as friendly and helpful by many patients
Common complaints
- Difficulties with administrative tasks such as scheduling appointments and getting callbacks
- Complaints regarding unresponsive or rude office staff, managers, and billing departments
- Concerns about lack of empathy and professionalism, particularly regarding late policy enforcement
- Issues with billing processes and refund delays
In patients' words
"Dr. Steffes is incredibly competent, patient, and takes time to explain each step of a procedure."
— Advanced Dermatology and Cosmetic Surgery official website"The office staff, manager, area manager, billing department are horribly unresponsive, rude and not customer/client friendly."
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