Urgent Care | Kettering Health
Urgent Care • Dayton, OH
Ratings by platform
- Birdeye (Huber Heights): 4.6/5 (976)
- Google (Kettering): 4.6/5 (1,046)
- Google (Washington Twp): 4.7/5 (1,114)
- Solv (Beavercreek): 2.7/5 (6)
What patients say
Patients praise
- Quick and efficient service in some instances
- Kind, friendly, and professional medical staff reported by many patients
- Clean and modern facilities
- Convenient for minor, non-emergency issues when primary care is unavailable
Common complaints
- Long wait times, even with online reservations
- Unfriendly, rude, or unprofessional front desk and administrative staff
- Perceived lack of compassion or poor bedside manner from some medical providers
- Concerns regarding diagnostic accuracy and treatment plans
- Difficulties with follow-up communication after visits
- Issues regarding billing practices at the point of service
In patients' words
"Went there yesterday I had a very bad abscess and the nurses and The Doctor that cut and drained it was fast and they were nice and polite . I recommend this Urgent care"
— Patient review, Birdeye"I would leave 0 stars if I could… I went to this location after work for a UTI and the desk ladies are miserable and trash. I couldn’t find my ID in my bad and I said I’d be back with it and I literally found it in my car moments later and when I came back inside I could hear them all together grouped up talking bad about me"
— Patient review, LocalityBiz"Very slow. I mean VERYYYY SLOWWWW. I waited over an hour just to be registered. Then waited another hour in the room to be seen by the doctor. I now know to avoid this urgent care at all cost."
— Patient review, SolvMore clinics in Dayton
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