Urgent Care | Kettering Health
Emergency Care • Dayton, OH
Ratings by platform
- Google Reviews: 4.6 out of 5 stars (976 to 1,042 reviews (varies by location))
- Google Reviews (General for regional locations): 4.7 out of 5 stars (1,119 to 1,427 reviews (varies by location))
What patients say
Patients praise
- Friendly, professional, and compassionate staff members
- Efficient check-in process, particularly when utilizing online registration
- Clean, modern, and inviting facilities
- Timely and thorough medical care for non-emergency conditions
- Convenient hours including weekends
Common complaints
- Long wait times in some instances
- Occasional rudeness reported from some front desk staff
- Some patients expressed dissatisfaction with specific physician bedside manner and diagnostic accuracy
In patients' words
"Went there yesterday I had a very bad abscess and the nurses and The Doctor that cut and drained it was fast and they were nice and polite . I recommend this Urgent care"
— Patient Review"The staff was awesome, very friendly and make you feel like you being there isn’t an inconvenience to them. They are happy and smiling."
— Patient Review"If I could give no stars or negative stars I would. Don't waste your time or money... After a two minute exam he swore up and down it's not pneumonia... Two weeks later here I am getting worse..."
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