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Urgent Care | Kettering Health

Emergency Care • Dayton, OH

★★★★★4.6/5976 reviews across 1 platform

Ratings by platform

  • Google Reviews: 4.6/5 (976 reviews)

What patients say

Patients praise

  • Friendly, professional, and compassionate staff members
  • Efficient check-in process, particularly when utilizing online registration
  • Clean, modern, and inviting facilities
  • Timely and thorough medical care for non-emergency conditions
  • Convenient hours including weekends

Common complaints

  • Long wait times in some instances
  • Occasional rudeness reported from some front desk staff
  • Some patients expressed dissatisfaction with specific physician bedside manner and diagnostic accuracy

In patients' words

"Went there yesterday I had a very bad abscess and the nurses and The Doctor that cut and drained it was fast and they were nice and polite . I recommend this Urgent care"

— Patient Review

"The staff was awesome, very friendly and make you feel like you being there isn’t an inconvenience to them. They are happy and smiling."

— Patient Review

"If I could give no stars or negative stars I would. Don't waste your time or money... After a two minute exam he swore up and down it's not pneumonia... Two weeks later here I am getting worse..."

— Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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