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MercyOne Genesis Northwest Occupational Health

Occupational Health • Davenport, IA

What patients say

Patients praise

  • Professional and quick service for some patients
  • Friendly staff members

Common complaints

  • Long wait times
  • Difficulties with administrative processes, such as getting results sent to employers
  • Concerns regarding work-related injury treatment and communication with workers' compensation programs
  • Difficulty reaching the office by phone
  • Strict appointment requirements even for walk-ins

In patients' words

"Terrible, unethical and hand in hand with work comp. Don't do anything to help the patient just whatever work comp wants them to do or say."

— Google Review (via Birdeye)

"Seriously horrible service. I wish employers didnt use this company. Im going on 2wks now waiting for them to send my results to my employer. And their treatment methods are an absolute joke."

— Trucker Guide Review

"Treated professionally and quickly. Very good experience. Thankyou !"

— Google Review (via Birdeye)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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