Southcoast Health Urgent Care
Urgent Care • Dartmouth, MA
Ratings by platform
- Solv Health: 5.0 out of 5 (1)
- Boston Consumers' Checkbook: Not specified (26 ratings)
What patients say
Patients praise
- Staff, including front desk and medical assistants, described as kind and thorough
- Quality of care and clinical professionalism noted in some positive interactions
- Facility cleanliness and positive bedside manner reported by some patients
- Efficient and thorough care in specific instances
Common complaints
- Long wait times for registration and service
- Frustration regarding unexpected early closures and patient intake cutoff times
- Perceived lack of efficiency in the patient registration process
- Dissatisfaction with the triage process for minor infections/illnesses requiring ER referrals
In patients' words
"The two stars are for the front desk staff and medical assistants who were incredibly nice, thorough in explaining everything they were doing and concerned about."
— MapQuest Review"This is the worst Urgent Care I have ever been to. I checked in and waited 20 minutes to be registered. After that I asked the lady what was happening, she told me "there's a bunch of people that..."
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