Gastroenterology/Endoscopy - Hawthorn Medical Associates
Gastroenterology • Dartmouth, MA
Ratings by platform
- Vitals: 3.6/5 (Not explicitly stated, aggregated across practice)
- Yelp: 2.1/5 (40)
- Trustburn: 3.1/5 (54)
What patients say
Patients praise
- Some individual physicians are praised as compassionate, knowledgeable, and competent
- General appreciation for quality of medical care from specific providers
Common complaints
- Difficulty reaching staff by phone or long hold times
- Concerns regarding administrative/receptionist service and professionalism
- Issues with billing processes and follow-up
- Reports of difficulty scheduling appointments or lack of communication
In patients' words
"Everything, can't even make an appointment by phone without having to wait for almost an hour. Many of the receptionist are outright nasty."
— Yelp Review"Patients consistently report a highly positive experience with this provider. The provider is frequently praised for a compassionate and attentive approach..."
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