Gastroenterology at Saint Anne's Hospital - Brown University Health
Gastroenterology • Dartmouth, MA
Ratings by platform
- WebMD (Dr. Charles Shana): 3.5/5 (15 ratings)
- WebMD (Dr. James Watson): 5.0/5 (3 ratings)
- Healthgrades (Dr. Ronan Farrell): 4.0/5 (star rating) (4 reviews (with written review))
- Healthgrades (Dr. Emma Bell-Wynter): 4.2/5 (star rating) (10 reviews)
- Vitals (Dr. Charles Shana): 3.2/5 (4 reviews shown)
What patients say
Patients praise
- Good bedside manner and being personable
- Thorough/knowledgeable and answers questions
- Smooth procedures / minimal wait times (in at least one review)
- Compassionate, professional, and explanatory communication (for colonoscopy care)
- Positive experience with GI endoscopy center staff and procedure comfort (Brown Medicine Endoscopy Center)
Common complaints
- Long waits / scheduling and follow-up delays
- Poor bedside manner or feeling like a nuisance
- Lack of follow-up appointments and difficulty getting callbacks
- Abdominal pain not addressed with relief for extended period
In patients' words
"“Right away I liked Dr. Farrell. He had a great bedside manner and was very personable. He took the time to answer the questions that I had…” and “Minimal wait time… seemed to go very smoothly.”"
— Healthgrades review excerpt for Dr. Ronan Farrell"“Been having abdominal pain for almost 1 year, no answers or relief… No bedside manner, no apology for the ridiculous wait time… See someone else, seeing Dr Shana is a waste of time.”"
— Vitals review excerpt for Dr. Charles B. Shana"“Don't try calling the office… just keeps ringing… Dr. Tracey never gave me follow up appointments after tests… I ended up seeing 2 surgeons at UMass… and had… wonderful surgeons take care of me.”"
— Vitals review excerpt for Dr. James P. Tracey"“Wait and wait for the results… BEG for the results through the patient portal.”"
— Healthgrades review excerpt for Dr. Emma Bell-WynterMore clinics in Dartmouth
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