OSF OnCall Urgent Care in Danville
Urgent Care • Danville, IL
Ratings by platform
- Birdeye (Google): 4.5 out of 5 stars (132 reviews)
What patients say
Patients praise
- Friendly, attentive, and compassionate staff
- Prompt and efficient service for many patients
- Convenience of on-site medication dispensing
- Modern, clean facilities
- Effective and convenient virtual visit/online reservation options
Common complaints
- Occasional reports of rude or dismissive provider demeanor
- Lengthy wait times reported by some patients
- Challenges with communication, such as reaching staff or getting callbacks
- Occasional reports of inconsistent provider expertise or billing issues
In patients' words
"The CMAs, the provider, and the X-ray tech were all helpful, honest, direct, and very friendly. The provider did not order or even suggest a battery of unneeded tests. "It's this. Do that." That is the type of honesty and frankness this broken system needs more of."
— Birdeye (Patient review)"The provider was rude. She told me there was nothing wrong with me and I had Covid."
— WebMD Doctor (Patient review)"It was an amazing experience... We were able to get the diagnosis of strep; we were able to have a prescription in hand and be out the door well before we would have been seen in the first place."
— Prairie Communications, LLC (Patient experience)More clinics in Danville
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