Sam's Club Hearing Center
Audiology • Danville, VA
Ratings by platform
- ConsumerAffairs: 3.4/5 (35 reviews)
What patients say
Patients praise
- Availability of free, professional hearing tests for members
- Competitive pricing for hearing aid solutions compared to other providers
- General satisfaction with the convenience and professional nature of the testing process in some locations
Common complaints
- Reports of poor customer service and unresolved technical issues with hearing aids
- Significant frustration regarding the discontinuation of Lucid brand support, including lack of warranty service and unavailability of replacement parts like wax guards
- Concerns about the long-term viability and maintenance of hearing devices purchased at Sam's Club
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