Hearing Aid Center in Danville, VA - Sam's Club
Audiology • Danville, VA
Ratings by platform
- ConsumerAffairs: 3.4/5 stars (35 reviews (on ConsumerAffairs))
What patients say
Patients praise
- Availability of free, professional hearing tests for members
- Competitive pricing for hearing aid solutions compared to other providers
- General satisfaction with the convenience and professional nature of the testing process in some locations
Common complaints
- Reports of poor customer service and unresolved technical issues with hearing aids
- Significant frustration regarding the discontinuation of Lucid brand support, including lack of warranty service and unavailability of replacement parts like wax guards
- Concerns about the long-term viability and maintenance of hearing devices purchased at Sam's Club
In patients' words
"Sam’s Club is NO LONGER supporting Lucid hearing aids warranties! Sam’s Club will no longer provide any warranty work or repairs on Lucid hearing aids... The ONLY service Sam’s Club will perform on Lucid hearing aids is cleaning them!"
— Hearing Aid Forum member post (June 2026)More clinics in Danville
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