Mass General Imaging - Danvers
Imaging & Radiology • Danvers, MA
Ratings by platform
- Mass General Brigham Provider Directory: 4.9/5 stars for Dr. Youngwu Kim (Radiology); 4.8/5 stars for Dr. Marcus Ortega (Radiology) (129 ratings for Dr. Kim; 167 ratings for Dr. Ortega)
What patients say
Patients praise
- kind and friendly staff at the broader campus facility
- professional care by doctors and nurses
Common complaints
- customer service complaints
- coordination issues regarding information and personnel
- long wait times
- repetitive administrative requirements
In patients' words
"Horrible customer service. No coordination of people or information, extremely long wait times. Forced to repeat and confirm information multiple times."
— BirdEye review for Mass General Brigham Imaging (102 Endicott Street)More clinics in Danvers
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