Breast Health - Lahey Clinic
Breast Health • Danvers, MA
Ratings by platform
- Birdeye (Lahey Health Primary Care, Danvers): 2.6 out of 5 stars (14 reviews)
What patients say
Patients praise
- High-quality clinical care described as excellent and wonderful by some patients
- Efficiency in terms of short wait times and professional nursing staff reported by some patients
- Helpful and attentive service from specific staff members in clinical interactions
Common complaints
- Concerns regarding administrative rudeness or poor communication during phone interactions
- Allegations of billing issues, specifically concerns about double or triple billing
- Reports of lack of informed consent regarding medical procedures, specifically related to the use of titanium clips in breast surgery
In patients' words
"I have had excellent care for years thru Danvers Lahey Breast Center; they are wonderful in all aspects."
— Facebook Group Post"Everything was great. No complaints at all. Nice nurses, short waits. I've been their patient for years and highly recommend them."
— Yelp Review"Their billing department keeps sending my family fraudulent bills. ... If you are a current patient, please, please, please review ALL of their charges as you’ve probably been double or triple billed."
— Birdeye Review"In spite of my educated and very intelligent questions... I was not informed or even asked if I would want or approve of the clips being placed and left in my breast."
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