Urgent Care in Danbury, CT| Northwell Health
Urgent Care • Danbury, CT
Ratings by platform
- LocalityBiz (for Danbury location specifically): 0/5 stars mentioned in a specific review (17 complaints in the last 3 years (related to broader Northwell Health Physicians Partners))
- Trustpilot: Generally poor ratings on external review platforms for the wider health system (14 reviews on Trustpilot (broader system))
What patients say
Patients praise
- Cleanliness of the facility
- Efficacy of treatment
- Personable staff in some instances
- Ability to secure appointments for quick services like COVID testing
Common complaints
- Billing issues, including unexpected charges and collection practices
- Administrative disorganization and poor communication
- Difficulty reaching doctors or administrative staff directly
- Long wait times and overcrowded facilities
- Errors in prescription management
In patients' words
"This was the worst healthcare experiences I have ever had... My prescription was sent to the wrong pharmacy... I called the clinic approximately seven times asking them to cancel the original prescription and confirm the correct pharmacy, but no one took responsibility."
— LocalityBiz review of Danbury location"It's a common enough story: an emergency room visit followed by a series of outrageous bills in no way proportional to the minimal care."
— PissedConsumer review of Northwell Health"Hands down, this is the [best] urgent care center I’ve been to in terms of cleanliness, efficacy, personable staff, and quick testing and treatment."
— LocalityBiz review of Danbury locationMore clinics in Danbury
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