Danbury Medical Group
Family Medicine • Danbury, CT
Ratings by platform
- WebMD: 1/5 (WebMD rating implied by context of 1 review) (1 review on WebMD)
- Unilocal: Mixed/Low (General consensus) (6 reviews mentioned)
- BestProsInTown: Not explicitly stated, but 63 reviews listed (63 reviews listed)
What patients say
Patients praise
- Some patients appreciate specific doctors and find them kind, thorough, and professional
- Warm and friendly environment reported by some patients
- Positive feedback for holistic medicine offerings
Common complaints
- Rude or unhelpful office staff
- Difficulty reaching the office via phone, long hold times, and after-hours line issues during business hours
- Challenges with prescription management and refills
- Reports of misdiagnosis or perceived incompetence
- Frustration with administrative processes including insurance and specialist referrals
- Concerns regarding a decline in service quality since ProHealth's involvement
In patients' words
"Since ProHealth has taken over its awful. There receptionist is very rude. Im sure with patients having to sit on hold for an hour and unable to leave a message makes for very upset patients. Scripts take a good 3 calls to the Dr office and still you wait 2 weeks to get a prescription filled."
— WebMD Review"This might be the worst medical practice in the state of Connecticut. Marshall Stark (PA) has misdiagnosed several patients, including myself. The hours are awful, and they only really serve elderly retired patients. The office staff is not friendly and not helpful."
— Unilocal Review"The staff, including Dr. Tikhomirova and Physician Assistant Santiago Sanchez, are known for their thorough, kind, and professional approach. Patients appreciate the time they take to explain things and address their concerns."
— BestProsInTownMore clinics in Danbury
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