Orthopedics | Western Reserve Hospital
Orthopedics • Cuyahoga Falls, OH
Ratings by platform
- Birdeye: 4.3/5 (1,282 total hospital reviews)
- WebMD: 5/5 (119 ratings, 98 reviews (Dr. Lewandowski))
- Vitals: 4.6/5 (39 ratings (Dr. Steven Jackson))
What patients say
Patients praise
- High satisfaction with orthopedic surgeons' clinical and surgical outcomes
- Helpful, compassionate, and friendly nursing and support staff
- Efficient diagnostic processes and clean facilities
- Clear explanation of procedures and treatment options by many providers
Common complaints
- Difficulty scheduling appointments or reaching office staff
- Concerns about communication and patient education after surgery
- Allegations of medical negligence or failure to address underlying conditions
- Perceived lack of professional/bedside manner in specific instances
In patients' words
"Dr. Lewandowski met all my expectations with my knee surgery. My meetings were informative, and he answered all my questions thoroughly."
— WebMD Review"Dr. Chonko is an excellent surgeon. My only complaints are with his office staff. It took three months for them to schedule my surgery..."
— Vitals Review"I was on 2West for a week following back surgery and received the most excellent care from the nursing staff. Thank you greatly!"
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