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Western Reserve Hospital Physicians Orthopedics

Orthopedics • Cuyahoga Falls, OH

★★★★☆4.4/51,440 reviews across 3 platforms

Ratings by platform

  • Birdeye: 4.3/5 (1,282 reviews)
  • WebMD: 5/5 (119 reviews)
  • Vitals: 4.6/5 (39 reviews)

What patients say

Patients praise

  • High satisfaction with orthopedic surgeons' clinical and surgical outcomes
  • Helpful, compassionate, and friendly nursing and support staff
  • Efficient diagnostic processes and clean facilities
  • Clear explanation of procedures and treatment options by many providers

Common complaints

  • Difficulty scheduling appointments or reaching office staff
  • Concerns about communication and patient education after surgery
  • Perceived lack of professional/bedside manner in specific instances

In patients' words

"Dr. Lewandowski met all my expectations with my knee surgery. My meetings were informative, and he answered all my questions thoroughly."

— WebMD Review

"Dr. Chonko is an excellent surgeon. My only complaints are with his office staff. It took three months for them to schedule my surgery..."

— Vitals Review

"I was on 2West for a week following back surgery and received the most excellent care from the nursing staff. Thank you greatly!"

— Birdeye Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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