Medical Imaging & Diagnostic Services - Brown University Health
Radiology / Diagnostic Imaging • Cumberland, RI
Ratings by platform
- Promallu (Brown University Health Laboratories): 2.4/5 (13)
What patients say
Patients praise
- Professional, friendly, and efficient individual staff members (e.g., phlebotomists, x-ray techs)
- Clean and well-run facilities in some locations
- Fast service reported by some patients
Common complaints
- Long wait times for appointments and services
- Disorganized check-in processes
- Staff professionalism concerns including poor communication and rude behavior
- Administrative issues related to billing and scheduling
In patients' words
"I wasn't looking forward to it but he made them fairly easy for me. Thank you so much Dan your a great guy & very professional!"
— WebMD review for Open MRI of New England (Cumberland)"The place disorganized and the lack of professional was shown, unless you want to wait 3 hrs, please go somewhere else."
— Promallu review for Brown University Health Laboratories"A routine phone call follow-up with a physician was cancelled 48 hours ahead of time and I was told to drive for an hour to their office."
— Personal account/blog regarding Brown University Health administrative practicesMore clinics in Cumberland
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