Cumberland – Advanced Radiology RI
Radiology / Diagnostic Imaging • Cumberland, RI
Ratings by platform
- Yelp (Brand Aggregate): 2.4 out of 5 stars (based on an aggregate of 284 reviews across various locations) (284 reviews (aggregate))
- Centers for Medicare & Medicaid Services (CMS) Quality Metric: 75.0 out of 100 (Merit-based Incentive Payment System score) (N/A)
What patients say
Patients praise
- some patients report a positive experience with minimal wait times
- friendly and competent clinical staff, including technicians who provide gentle or supportive care during procedures
- accommodating scheduling in some instances
Common complaints
- billing and payment issues, including unexpected out-of-pocket costs and difficulty resolving insurance claims
- reports of rude, indifferent, or unhelpful front desk and support staff
- difficulties with scheduling and appointment communication
- facility appearance described as worn or small in some contexts
In patients' words
"Overall, pleased with my experience here. Staff was great. Wait time was minimal. No issues with the testing itself."
— Yelp (Cumberland location page)"Prior to my appointment, I confirmed... that they were in network... However, I then received a bill... that I was to pay out of pocket... This is a bait and switch practice."
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